It all begins with the nature of the VoIP protocol – it is a computer-based, Internet-connected technology. This brings with it a plethora of questions and answers about how good it is, how affordable or expensive, how easy or complicated it is to setup and use, etc....
As we all know, Internet connections can be unstable, down or congested, leading to all sorts of problems. Low speed, interruptions deeply affect VoIP quality and reliability. So, how come so many of us in the technology space are still promoting and selling the VoIP...
One of the biggest pains when it comes to classic telecommunication systems that went unnoticed for decades is how difficult it was to integrate with other business systems (or how expensive, for that matter). Having a company phonebook available for all the users and...
Freedom of Connectivity One of the main advantages of VoIP over normal telephony is (again) raising from its computerised nature: an internet connection is – by default – global-reaching and may not need a provider whatsoever, hence VoIP has no real barriers. As a...
How many times you thought – whilst your team gets bombarded with calls, during busy periods – how great it would be if you could redirect automatically some of the calls to the right person or team, rather than have the receptionist do all the work? Classic (or old...
