How many times you thought – whilst your team gets bombarded with calls, during busy periods – how great it would be if you could redirect automatically some of the calls to the right person or team, rather than have the receptionist do all the work? Classic (or old...
Lower costs Once VoIP has gained traction, probably because Telcos and Internet providers have seen an opportunity and also a threat to their “normal” business models, VoIP has also caused calls cost to drop quite dramatically, allowing consumers to make at first...
There was a time when complex, highly automated telephone systems with smart features that bring a lot of functionality were the realm of corporate, large sized organizations. Today, even a one-man-band business can afford to benefit from the latest and the greatest...
Internet… what an amazing thing… Isn’t this amazing? We live in interesting times, like the old Chinese saying goes (I hear it’s a made up story this one but who cares?). We have this amazing thing called the Internet and we can use it to make...
